Podporované scénáře hovorů


attendedTransfer

-Incoming call(incoming_call_attended_transfer: ./mock/incoming_call_attended_transfer_expected)
-Incoming queue call(incoming_queue_call_attended_transfer: ./mock/incoming_call_attended_transfer_expected)
-Outgoing call(outgoing_call_attended_transfer: ./mock/outgoing_call_attended_transfer_expected)


blindTransfer
-Blind transfer(incoming_call_blind_transfer: ./mock/incoming_call_blind_transfer_expected)
-Outgoing(outgoing_call_blind_transfer: ./mock/outgoing_call_blind_transfer_expected)
-Incoming call to cc, xfer from cc(incoming_queue_call_blind_transfer: ./mock/incoming_queue_call_blind_transfer_expected)
-Incoming call and blind transfer to mobile(incoming_call_outgoing_blind_transfer: ./mock/incoming_call_outgoing_blind_transfer_expected)
-Outgoing call and blind transfer to mobile(outgoing_call_outgoing_blind_transfer: ./mock/outgoing_call_outgoing_blind_transfer_expected)


fwdCall
-Forwarded calls(icoming_call_fwd_mobile_noprofile: ./mock/icoming_call_fwd_mobile_noprofile_expected)
-Answered, mobile, with profile \\o/(icoming_call_fwd_mobile_profile: ./mock/icoming_call_fwd_mobile_profile_expected)
-Answered, mobile, with profile, overflow \\o/(icoming_call_fwd_mobile_profile_overflow: ./mock/icoming_call_fwd_mobile_profile_overflow_expected)


incomingCall
-Answered, single device, with profile \\o/(incoming_call: ./mock/incoming_call_expected)
-Cancel, single device, with profile \\o/(incoming_call_cancel: ./mock/incoming_call_cancel_expected)
-Answered, multiple devices, without profile(incoming_call_noprofile_multidevice: ./mock/incoming_call_noprofile_multidevice_expected)
-Answered, single device, without profile \\o/(incoming_call_noprofile_singledevice: ./mock/incoming_call_noprofile_singledevice_expected)
-Cancel, single device, without profile \\o/(incoming_call_noprofile_singledevice_cancel: ./mock/incoming_call_noprofile_singledevice_cancel_expected)


incomingCallIVR
-Call one line \\o/(incoming_ivr_call: ./mock/incoming_ivr_call_expected)
-Call hounting group \\o/(incoming_ivr_call_hg: ./mock/incoming_ivr_call_hg_expected)
-Call without dial, noanswer \\o/(incoming_ivr_call_no_dial: ./mock/incoming_ivr_call_no_dial_expected)
-Call cancel \\o/(incoming_ivr_call_cancel: ./mock/incoming_ivr_call_cancel_expected)


-incomingCallQueue
-Answered \\o/(incoming_queue_call: ./mock/incoming_queue_call_expected)
-Ringall \\o/(incoming_queue_call_ringall: ./mock/incoming_queue_call_ringall_expected)
-Abandon \\o/(incoming_queue_call_abandon: ./mock/incoming_queue_call_abandon_expected)


originateCall
-Originate(outgoing_call_originate: ./mock/outgoing_call_originate_expected)
-Local call \\o/(local_call_originate: ./mock/local_call_originate_expected)


outgoingCall
-Answered \\o/(outgoing_call: ./mock/outgoing_call_expected)
-Cancel \\o/(outgoing_call_cancel: ./mock/outgoing_call_cancel_expected)
-Busy \\o/(outgoing_call_busy: ./mock/outgoing_call_busy_expected)