...
| Blok kódu | ||||||
|---|---|---|---|---|---|---|
| ||||||
{
event: 'Hangup',
direction: 'incoming',
from: '123456789',
line: '100',
queue: 'NOC',
to: '100',
uniqueid: '1457004540.1052'
} |
Příchozí hovor na operátory v call centru při strategii RingAll
Operátor 1
| Blok kódu | ||||||
|---|---|---|---|---|---|---|
| ||||||
{
event: 'Ringing',
direction: 'incoming',
from: '123456789',
line: '100',
queue: 'NOC',
to: '100',
uniqueid: '1457004540.1052'
} |
Operátor 2
| Blok kódu | ||||||
|---|---|---|---|---|---|---|
| ||||||
{
event: 'Ringing',
direction: 'incoming',
from: '123456789',
line: '101',
queue: 'NOC',
to: '101',
uniqueid: '1457004540.1052'
} |
Operátor 1
| Blok kódu | ||||||
|---|---|---|---|---|---|---|
| ||||||
{
event: 'Answered',
direction: 'incoming',
from: '123456789',
line: '100',
queue: 'NOC',
to: '100',
uniqueid: '1457004540.1052'
} |
Operátor 2
| Blok kódu | ||||||
|---|---|---|---|---|---|---|
| ||||||
{
event: 'Hangup',
direction: 'incoming',
cause: '??',
causetxt: '.. elsewhere ..',
from: '123456789',
line: '101',
queue: 'NOC',
to: '101',
uniqueid: '1457004540.1052'
} |
Operátor 1
| Blok kódu | ||||||
|---|---|---|---|---|---|---|
| ||||||
{
event: 'Hangup',
direction: 'incoming',
from: '123456789',
line: '100',
queue: 'NOC',
to: '100',
uniqueid: '1457004540.1052'
} |
Běžný příchozí hovor
| Blok kódu | ||||||
|---|---|---|---|---|---|---|
| ||||||
{
event: 'Ringing',
direction: 'incoming',
from: '123456789',
line: '100',
to: '100',
uniqueid: '1457004383.1037'
} |
...