Differences to local API

Make a call

POST /api/calls

POST /calls

• minor change in parameters structure

Get call history

GET /api/calls

GET /calls

• missing/renamed params callId(linkedid), uniqueId, srcNumber(src), dstNumber(dst), callDateSort(sortColumn)

Get call detail

GET /api/calls/callId/detail

GET /calls/{callId}/detail

• less data in response (only eventtype, eventtime, src, dst)

Transfer a call

POST /api/calls/transfer

PUT /calls/transfer

Cancel call transfer

DELETE /api/calls/transfer

DELETE /calls/transfer

Agent list

GET /api/members

GET /members

• minor change in response queues format

Agent log-in

PUT /api/members/memberId/login

graphql mutation userAction(action, queue)

Agent log-out

PUT /api/members/logout

graphql mutation userAction(action, queue)

Agent status

GET /api/members/status

graphql query Agents(userId)

Agent pause

PUT /api/members/pause

graphql mutation userAction(action, pause)

Agent unpause

PUT /api/members/unpause

graphql mutation userAction(action, pause)

Pauses list

GET /api/pauses

GET /pauses

• without pause details

Get record properties

GET /api/records/id

GET /calls/{callId}/recordings

• missing duration in response

• can return multiple recordings

Get record content

GET /api/records/id/stream

GET /recordings/{filename}

• needs filename parameter - from GET /calls/{callId}/recordings

Delete record

DELETE /api/records/id

POST /recordings/batch-delete

• needs to specify all files to delete (for one call)

Get extended reports

GET /api/reports/extendedCalls

GET /reports/calls

• without customer rating filter

Status cti

GET /api/status/cti

• deprecated